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Logistics

An internal tooling platform that paid for itself in seven months

Replacing thirty years of accumulated spreadsheets at a logistics operator with one instrumented planning tool.

Logistics operations dashboard with routes and warehouse nodes
Client
Kestrel Logistics
Year
2024
Role
Discovery · Engineering
Result
£1.2m annualised saving

The problem

Route planning at Kestrel ran on a spreadsheet one person understood. When they were on leave, the depot improvised.

What we did

We shadowed the planners for two weeks before writing a line of code, then built the smallest tool that could replace the spreadsheet — and kept shipping into it weekly.

  • Planning tool covering 11 depots and 340 vehicles
  • Exception handling designed around how planners actually improvise
  • Full handover to Kestrel’s two-person internal team

Outcome

Empty running fell 9%. The build paid back in seven months and Kestrel’s own team has shipped every release since.